umberto group

Privacy Policy Statement

Umberto Group, Inc. is committed to protecting and respecting your privacy. This Privacy Policy Statement sets out our privacy policy and explains what personal information we collect, how we use it, and what we do with the information that we collect in regards to your subscription to one or more of our services, use of our website, mobile application or other related services. Please read the following to understand our practices regarding personal information and how they affect you as you use our features and services. This statement discloses our current privacy practices; if we make material changes to these practices, we will announce them. If you have any concerns or questions regarding this statement, you should contact us at info@umberto.group. The Privacy Policy Statement addresses the following:
  • What Information We Collect
  • How We Use Your Personal Information
  • The Use of IP Addresses and "Cookies"
  • Disclosure of Your Personal Information to Third Parties
  • How We Store Your Data
  • How Long We Keep Your Information
  • Security Measures to Protect your Information
  • Policy Regarding Children
  • Information Obtained from Third Parties
  • Updating/Accessing/Amending/Correcting Personally Identifiable Information
  • Links to Other Websites
  • Unsubscribe/Opt-Out
  • Your Login and Password Credentials
  • Changes to the Privacy Policy
  • What Are Your Data Protection Rights?
  • Your California Privacy Rights

What Information We Collect

We collect personal information that you voluntarily provide to us when you subscribe to one of our services, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us, the choices you make and the products and features you use. The personal information we collect can include the following:
  • Your name, company affiliation, and email address when you subscribe to one of our services.
  • We also collect additional information at other times, such as when you request custom research or a special consulting services.
  • Our servers and other technologies automatically collect certain information to help us administer, protect, and improve our services; analyze usage; and improve users’ experience. See section on IP Addresses and "Cookies." We share personal information with others only as described in this Privacy Policy, or when we believe that the law permits or requires it.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

How We Use Your Personal Information

We use your information to provide the services offered by Umberto Group, Inc. and to respond to and process your requests for services and information. We use personal information such as your name, email address, phone number, and information about your device to set up and administer your account, provide technical and customer support and training, verify your identity, and send important account, subscription, and service information. If you do not wish to receive them, you have the option to deactivate your account. We may notify you of updated or changed information, website features, promotional opportunities, or services that we offer. We may send you notices, updates, newsletters, or advertising. You may opt-out of these by notifying us via email at info@umberto.group or follow the instructions in the email on how to opt out of receiving these emails in the future. Please remember that even if you opt out of receiving marketing emails, we may still send you important service information related to your accounts and subscriptions. We may be required to use and retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention; or fraud. We may also use personal information to meet our internal and external audit requirements, information security purposes, and as we otherwise believe to be necessary or appropriate: (a) under applicable law, which may include laws outside your country of residence; (b) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, or those of other persons.

The Use of IP Addresses and "Cookies"

Your web browser or email application automatically provides your Internet Protocol address ("IP address") to other computers with which you communicate over the Internet, so that they know where to send the information you request.
  1. We use IP addresses for:
    • diagnosing service or technology problems;
    • assessing and maintaining system security;
    • displaying the most appropriate content;
    • studying how people use our site and how we can improve it.
  2. Cookies may be used on our website in the following ways:
    • to access your stored account information when you log on to our website;
    • to estimate our audience size and usage patterns;
    • to allow you to access your subscription;
    • to expedite your search for content.
"Cookies" are small data files stored on your hard drive that assign a unique identifier to your computer so that we can "recognize" your computer each time you use it to return to the website. These cookies help us gather non-sensitive information about your use of the website and services that we aggregate with other information to learn more about how our users interact with the website. They do not, standing alone, identify you as an individual by name or your account number. While you can set your browser to refuse to accept cookies, you should understand that some of our services may not function properly if your browser refuses to accept cookies.

Third Party Cookies

The use of cookies by our affiliates, tracking utility company, and service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our affiliates, tracking utility company, and service providers use session ID cookies to make it easier for you to navigate our website.

Disclosure of Your Personal Information to Third Parties

Umberto Group, Inc. will not disclose any personally identifiable information about individual users, except as described in this Privacy Statement. We do not give, rent, lend, or sell individual information to anyone, although we may provide aggregate information for purposes of marketing our services or performing academic research. We may also disclose aggregate information in describing our services to prospective partners, vendors, and other third parties, and for other lawful purposes. As for individually identifiable information, we may disclose it only under the following circumstances:
  • with your prior consent;
  • if you sign up for a custom service or consulting contract that relies upon third parties for important elements, we will provide your personal information to the third parties so that they can provide you with their services, and those companies will treat the data under their own policies;
  • we may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements);
  • we may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved;
  • we may disclose your personal information as required by applicable law, or in response to legal process, to protect the rights or property of Umberto Group, Inc., or to protect the safety of Umberto Group, Inc., its users, and/or others;
  • if Umberto Group, Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

How We Store Your Data

We store your data at servers that are located in Orem, Utah. We ensure data security using state of the art encryption. Umberto Group, Inc. is a global organization, and your personal information may be stored and processed outside of your home country. We take steps to ensure that the information we collect is processed according to this Privacy Policy and the requirements of applicable law wherever the data is located. We do not sell or monetize any of your personal data.

How Long We Keep Your Information

We will keep your Personal Information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your Personal Information for a period of time that enables us to: (a) maintain business records for analysis and/or audit purposes; (b) meet our regulatory requirements; (c) comply with record retention requirements under applicable law; (d) defend or bring any existing or potential legal claims; and (e) deal with any complaints regarding the services. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the information.

Security Measures to Protect Your Information

Umberto Group, Inc. uses appropriate technologies, policies, processes and procedures to protect personal information. Our information security policies and procedures are closely aligned with widely accepted international standards and are reviewed and updated regularly to reflect changes in legislation and in business needs.

Policy Regarding Children

Our sites are not directed at children under the age of 16. We will not knowingly collect or use personally identifiable information from anyone under 16. If you are a child under 16, please do not attempt to register for or otherwise use the services or send us any personal data. If we learn we have collected personal data from a child under 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us personal data, please contact us at info@umberto.group

Information Obtained from Third Parties

If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Updating/Accessing/Amending/Correcting Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our Account Settings page or by emailing our Customer Support at info@umberto.group or by postal mail at the contact information listed below. We will respond to your request to access within 30 days. We will retain your information for as long as your account is active, as needed to provide you services, as necessary to comply with our legal obligations, for resolving disputes, and for enforcing our agreements.

Links to Other Websites

The website may contain links to other websites not controlled by Umberto Group, Inc.. Please be aware that Umberto Group, Inc. is not responsible for the privacy practices of these other websites. We encourage you to be aware of when you leave the Umberto Group, Inc. website and to read the privacy policies of other websites you visit.

Unsubscribe/Opt-Out

You may choose to stop receiving our newsletter or advertising emails by contacting us at info@umberto.group

Your Login and Password Credentials

Your account is password-protected. Only you have access to the password-protected areas. Do not share your password with anyone. We will never ask you for your password in an unsolicited phone call or email, and you should not respond to any such request, as it will not come from us. If you are using a computer to which others have access, always remember to log out and close your browser window when leaving our website. Umberto Group, Inc. will not be responsible for any lost, stolen, or otherwise disclosed passwords.

Changes to the Privacy Policy

Umberto Group, Inc. reserves the right to change this Privacy Policy at any time. In the event that we make a material change to our policy, we will post the updated version of the policy on our website. In addition, you will receive an annual notification of our Privacy Policy. You may always contact us for any questions you have regarding this, or any other Umberto Group, Inc. policy that may affect you.

What Are Your Data Protection Rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
  • The right to access – You have the right to request our copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@umberto.group

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. California Civil Code Section 1798.83, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

Contact Us

If you have questions about the Privacy Policy Statement, please contact us at info@umberto.group or by mail:   Umberto Group, Inc. PO BOX 912 Wrightsville Beach, NC 28480 United States  
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